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"Explained everything I needed to know"

About: University Hospital Hairmyres / Cardiology

(as the patient),

Medical cardiology visit, Hairmyers. Had a stroke about 2 weeks ago.  Had to attend HM 72hr Holter ECG's clinic.  No idea what to expect, but Lorraine put me at ease and helped explain everything I needed to know.

Got taped up, and got use this for a couple of days.  Was worried about the diary, in case I was unable to fill it n right, but Lorraine explained things and made it easier for me to use.

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Response from Lise Axford, Chief of Nursing, University Hospital Hairmyres, NHS Lanarkshire 5 days ago
Lise Axford
Chief of Nursing, University Hospital Hairmyres,
NHS Lanarkshire
Submitted on 14/07/2025 at 20:36
Published on Care Opinion at 20:36


picture of Lise Axford

Dear Wolvie34

Thank you for taking time to share your feedback regarding your visit to the cardiology clinic. Lorraine will be delighted to know that she put you at ease and explained how to fill in your diary. It can be quite daunting coping with a new diagnosis and investigations so feedback for staff relating to communication is much appreciated. Your comments will be shared with Lorraine and the wider team.

Best wishes to you

Lise

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