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"Friendly atmosphere"

About: Cannock Chase Hospital / Trauma and orthopaedics

(as the patient),

Attended for a steroid injection into hip. A little nervous as not sure what to expect.

The nursing staff were very organised and friendly, everything was explained. Relaxing chat en route to theatre. Nurses kept checking in.

The theatre staff were spectacular. Everything was explained step by step before anything was done. Friendly atmosphere.

Aftercare was a cuppa and toast.

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