Text size

Theme

Language

"Hospital Stay and the best care"

About: Royal Devon & Exeter Hospital (Wonford) / Accident and emergency Royal Devon & Exeter Hospital (Wonford) / Stroke Services South Western Ambulance Service NHS Foundation Trust / Emergency ambulance

(as the patient),

I was transported to the RD&E Exeter on Tues in July in the morning after being taken ill at home. From the time the Paramedics arrived I received the utmost care. The two medics were very compassionate - Caring and helpful. On arriving at A&E I was treated with the same level of care during and after tests.

I was kept informed as to what was happening and where I was going. I was transported to Clyst ward. Again the the Staff looked after me very well, even charging my phone so I could contact home. I had to have a Scan and an MRI whilst in hospital and the Porters were also very friendly.

I was discharged on  the Wednesday and whilst there the Doctors were again very informative regarding my possible ( TIA ). I would like to say a big thank you to all of the and especially on Clyst ward. No-one wants to be in hospital but the caring I received made me feel valued. Thanks 

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Michelle Ann Cruel, Clinical Nurse Manager - Emergency Department (Eastern Services), Emergency Department - RD&E (Eastern Services), Royal Devon University Healthcare NHS Foundation Trust last month
Michelle Ann Cruel
Clinical Nurse Manager - Emergency Department (Eastern Services), Emergency Department - RD&E (Eastern Services),
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 12/07/2025 at 16:05
Published on Care Opinion at 16:05


picture of Michelle Ann Cruel

Dear Jaysee,

Thank you for your kind words. We are glad that you received same level of compassionate care as with the paramedics when you attended the ED.

I will forward your message to the team.

Again, thank you for taking time to send us your feedback.

Kind regards,

Mitch

Clinical Nurse Manager

Emergency Department

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k