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"All rather unsatisfactory"

About: Royal Devon & Exeter Hospital (Wonford) / Cardiology

(as the patient),

I had a heart attack in march 2016, resulting in 2 stents. 

I subsequently then had to have 2 further operations in 2016, resulting in 4 more stents. 

I recovered okay but 18 months+ later I had more issues with serious Angina resulting in a triple bypass operation in 2019. 

Last year in January I had increased Angina levels and went to the GP who referred me to Cardiology at RDE, I had to chase this 3 times. I saw a Cardiologist in November 2024. I was booked in for a MRI scan and Echocardiogram. The GP had to chase this and escalate twice. 

I then had a follow up Angiogram to assess the state of the Cardiovascular disease, stents and bypasses. 

2 months later I had a follow up consultation with a Cardiologist I'd never met before who basically said I wasn't experiencing Angina, it was probably something else and basically ignored what I was saying to them. 

I would have thought that someone in my position who had experienced these problems over 8 years, knows what Angina is or isn't. 

The good thing is the results from the scans were positive. But no real explanation or plans to handle the Angina longer term. All rather unsatisfactory. 

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Responses

Response from Emma Barrie, Operations Manager Cardiology & Cardio-Respiratory (Northern Services), Medicine (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 4 days ago
Emma Barrie
Operations Manager Cardiology & Cardio-Respiratory (Northern Services), Medicine (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 15/07/2025 at 14:43
Published on Care Opinion at 14:50


Dear adrts85

Thank you for taking the time to share your experience.

We are very sorry to hear about the challenges you've faced throughout your patient pathway and particularly your recent experience following your consultation.

Your feedback is important to us and we would like the opportunity to look into this further, so we can better understand what happened and how we might improve care moving forward.

If you would be willing to contact our Patient Advice and Liaison Service (PALS), they will be happy to take some more details and ensure your concerns are passed to the relevant teams for further review. You can contact PALS by telephone: 01392 402093.

Thank you once again for your feedback and we hope to hear from you soon.

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