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"Deepest gratitude and admiration for everything"

About: Forth Valley Royal Hospital / Diabetes

(as the patient),

Year of Diabetes Diagnosis:  2007

Initial Contact:

At the time, my GP advised me to reach out to the diabetic nursing team at FVRH for guidance and a review of my medication and insulin regimen. I followed this advice and received a response from Toria, who kindly offered me a face-to-face appointment in January 2023.

At that point, I was taking a daily dose of 270 + units of insulin, along with four Metformin and four Gliclazide tablets daily. I was also experiencing complications

Ongoing Support and Impact:

Between January 2023 and June 2025, I experienced a remarkable transformation in my diabetes management, thanks entirely to the support and care provided by my Diabetes Advanced Practitioner “cheerleader,” Toria.

HbA1c : Decreased by nearly half

Weight : Decreased by 5.5 stone and continuing to do so

Insulin : Decreased from 270+ Units per day to 1 Tirzepatide injection weekly

BMI : Decreased by 12

While she humbly insists that she only provided the tools and I did the work, the truth is that no one in the previous 15 years had empowered me in the way she did. Before meeting Toria, I felt defeated and hopeless about my condition.

Her care didn’t just improve my quality of life—it truly saved and extended it. I was heartbroken to learn that she would be leaving the service, and I want to express my deepest gratitude and admiration for everything she has done for me.

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Responses

Response from Carolyn Kiddell, Lead Diabetes Nurse Specialist, Diabetes, NHS Forth Valley yesterday
Carolyn Kiddell
Lead Diabetes Nurse Specialist, Diabetes,
NHS Forth Valley
Submitted on 15/07/2025 at 10:21
Published on Care Opinion at 10:22


Thank you for your very kind words. Positive feedback helps with team morale and I will ensure this is shared with Toria and the rest of the team.

The team all work extremely hard to ensure all patients and relatives are treated with kindness and their individual needs met. I am glad you had such a positive experience with Toria.

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