"Kind, professional, and incredibly supportive"

I had a hip replacement at National Treatment Centre - Fife Orthopaedics in May and want to say a heartfelt thank you to everyone involved in my care.

From the very first appointment through to the day I went home, every member of staff I encountered (pre-assessment team, consultant, check-in nurses, surgical team, porters, therapists, ward nurses) and was kind, professional, and incredibly supportive.

I find hospitals quite overwhelming and was very nervous throughout, but staff went out of their way to put me at ease. They took the time to talk to me, comfort me, and answer my questions, even when things were clearly busy. That care and compassion made a real difference to my experience.

The ward nurses after surgery were fantastic, always on hand to help, reassure, and kept the all important ice packs coming. I was also really grateful not to be rushed out, and was supported to stay until I felt confident and able to manage stairs safely.

I can’t thank the team enough for the outstanding care I received, it truly was exceptional.