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"Physiotherapy care"

About: Craigavon Area Hospital / Physiotherapy Craigavon Area Hospital / Physiotherapy MSK Service

(as a parent/guardian),

I recently had my dad at a physiotherapy appointment in Craigavon hospital. He was treated by Rebecca. Initially he was anxious regarding the appointment but when we met Rebecca she immediately put us both to ease. She communicated clearly to my dad and he felt listened throughout, usually at appointments health care professionals tend to speak with me rather than dad so for dad this was a big thing.

Rebecca explained everything excellent and our appointment couldn’t have went better. Rebecca is a credit to the team and anyone who is under her care is lucky to have such a kind, caring and friendly physio who so clearly shows a love for the job she does so well.

Thank you so much again!

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Responses

Response from Michelle McGeown, Physiotherapy Clinical Lead in Pain Management, Adult Community Services Directorate, Southern Health and Social Care Trust 3 weeks ago
Michelle McGeown
Physiotherapy Clinical Lead in Pain Management, Adult Community Services Directorate,
Southern Health and Social Care Trust
Submitted on 16/07/2025 at 13:36
Published on Care Opinion at 13:36


Dear millimeterde36,

Many thanks for taking the time to feedback the very positive experience that your father had with a recent physiotherapy appointment within our musculoskeletal Physiotherapy Team. I am very proud to her about the excellent approach from Rebecca, that she engaged well with your father to ensure his voice was heard and that his needs were met throughout the appointment. We really value this feedback and I will share your very kind and positive words with Rebecca and the wider team.

I wish your father every best wish with his rehabilitation.

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