I had been referred by my consultant in Aberdeen to Gartnaval for an expert opinion and follow up treatment. The department was running very behind schedule and my appointment took 3 hours which included several scans and wait times in between these. The nurse who I saw at the end seemed to just get it - and empathised that whilst it was a long wait, everyone was working their hardest to get me back home again. I really appreciated this given I had a long journey home again too. She was fully present in the discussion with my consultant and actively ensured I understood what was being discussed and seemed interested in my care. I believe the nurses name was Agnes - and I wanted to ensure she’s recognised for her contribution to the high quality care I received today.
"Caring and understanding nurse"
About: Gartnavel General Hospital / Clinical Haematology Gartnavel General Hospital Clinical Haematology Glasgow G12 0XH Xrays and Scans / Diagnostics Xrays and Scans Diagnostics Glasgow G12 0XH
Posted by correspondencerf83 (as ),
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