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ENT procedure

Posted By JLJMC

"ENT procedure"

About: Antrim Area Hospital / Ward C4 Male Surgical

(as the patient),

I attended ward C4 in Antrim area hospital today for removal of a cyst. I was treated by a Dr Jerry and his assisting doctor, they were both very pleasant and mannerly.  They both provided excellent treatment and care taking their time to ensure I was comfortable. I had a minor nose bleed during the procedure and Jerry also treated this without any hesitation. I was very pleased with the care I received today. 10/10 service. 

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Responses

Response from Northern Health and Social Care Trust 4 months ago
Northern Health and Social Care Trust

Submitted on 18/07/2025 at 14:49
Published on Care Opinion at 14:51

NHSCT, General Manager, ENT, Séamus Reid-Fox.

Dear JLJMC,

Thank you for taking the time to share your experience of care on Ward C4. I’m delighted to hear that your recent procedure went smoothly and that you felt so well supported by Dr Jerry and his assisting doctor. Your kind words about their professionalism, communication, and attentiveness will mean a great deal to them and the wider team.

Providing safe, respectful, and high-quality care is at the heart of everything we do, and it’s always encouraging to receive feedback that shows this is being delivered in practice.

I will be sure to share your comments with the ENT team. Thank you again for your positive feedback, and I wish you the very best with your recovery.

Warm regards,

Séamus Reid-Fox

General Manager, ENT Services

Antrim Area Hospital

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Response from Michelle McFerran, Ward Manager, C4, NHSCT 4 months ago
Michelle McFerran
Ward Manager, C4,
NHSCT

Submitted on 22/07/2025 at 09:32
Published on Care Opinion at 09:32

Hi JLJMC,

My name is Michelle McFerran and I am the ward manager in C4 (ENT). Thank you so much for taking the time to leave this positive feedback about our dedicated and hard working ENT service, I am so glad you had a good experience in our department and will be sure to share this with the team members mentioned.

I wish you a continued recovery.

thanks again

Sr McFerran

ward manager

C4 AAH

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