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"Bolton Elective Care Centre"

About: Royal Bolton Hospital / Trauma and orthopaedics

(as a parent/guardian),

I would like to express my heartfelt thanks to everyone at the Elective Care Centre at Bolton Hospital for the outstanding care and support provided during my son’s ACL knee surgery.

From start to finish, the whole team went above and beyond to make us feel reassured and supported. A special thank you to Nurse Angelica, who was so kind, patient, and attentive throughout. Although I can’t remember all the other nurses’ names, each one of them showed amazing compassion and professionalism – we truly felt in safe hands the entire time.

The anaesthetist was also brilliant – very helpful, positive, and took the time to answer all our questions clearly and calmly, which really helped ease any nerves.

A big thank you as well to Mr Childs, the surgeon, who did an excellent job and made us feel confident from the outset with his calm and reassuring manner.

The centre itself was spotlessly clean, and the facilities were excellent. The room we were given was big, spacious, and having an ensuite made things so much more comfortable and convenient during our stay.

We are extremely grateful for the care, professionalism, and kindness shown by the whole team. Thank you again – you truly made a difficult day a lot easier.

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Responses

Response from Bolton NHS Foundation Trust 2 months ago
Submitted on 14/08/2025 at 16:10
Published on Care Opinion at 16:43


Thank you for taking the time to share such heartfelt and positive feedback about your experience at the Elective Care Centre at Bolton Hospital.

Your kind words are deeply appreciated and serve as a reminder of the impact compassionate care can have on patients and their families. Feedback like yours is incredibly encouraging for our staff, it reinforces their dedication and inspires them to continue delivering the highest standards of care.

We will ensure your compliments are shared with the respective service and the individuals you mentioned and the wider team involved in your son’s care.

Please know that you are always welcome to share your compliments directly with us in the future by writing to: Thanks@boltonft.nhs.uk

Wishing your son a smooth and speedy recovery, and thank you once again for your thoughtful message.

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