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Put me at ease through the whole process

Posted By chamaeleonhn53

"Put me at ease through the whole process"

About: Whiteabbey Hospital / Endoscopy Services

(as the patient),

I had an appointment recently for an endoscopy and I was so pleased to be met by the receptionist and nurses and endoscopy nurses who were so friendly but professional and put me at ease through the whole process. They explained what would be happening and what I had to do before the procedure and all the way through the procedure. 

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Response from Pamela McCormick, Ward Manager, Whiteabbey Endoscopy Unit, NHSCT yesterday
Pamela McCormick
Ward Manager, Whiteabbey Endoscopy Unit,
NHSCT

Submitted on 10/07/2025 at 16:42
Published on Care Opinion at 16:42

Thank you for taking the time to share your experience of Whiteabbey Endoscopy. I am delighted to hear that you were kept well informed throughout your visit. Everyone in the unit tries very hard to ensure all patients have a positive experience whilst visiting the unit.

I will pass on your lovely comments to the staff at the next briefing.

Thanks Pamela

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