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"They are all incredible"

About: Nightingale Hospital Exeter / Buttercup Outpatient Unit

(as a relative),

I was taking my mum for an appointment at the hospital, and whilst I was there, I remembered that I had an x-ray booked in July.

I spoke to the receptionist, Kelly, in the Buttercup department where my mum was visiting, and asked whether she thought there was any chance of me having my x-ray early whilst I was there. She said she would ask, and came back to say that they could fit me in. I had the x-ray there and then. 

I think this is a wonderful service, and Elaine that did my x-ray for me was absolutely incredible. 

This has saved me another journey and taking time off work, it also frees up an appointment for someone else. 

They are all incredible. 

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Responses

Response from Sanisha Renney, Project Support Officer - Nightingale Management Team, Nightingale Hospital, Royal Devon University Healthcare NHS Foundation Trust 2 days ago
Sanisha Renney
Project Support Officer - Nightingale Management Team, Nightingale Hospital,
Royal Devon University Healthcare NHS Foundation Trust

Provide project and administrative support to the Nightingale Management Team.

Submitted on 11/07/2025 at 09:53
Published on Care Opinion at 09:53


picture of Sanisha Renney

Dear markb59,

My name is Sanisha Renney and I am the Project Support Officer at Nightingale.

Thank you so much for taking the time to share your positive experience with us.

It’s wonderful to know that Kelly was able to support you by arranging your x-ray early and that Elaine provided such excellent care during your appointment. We’ll be sure to pass on your kind words to both of them and their teams—feedback like yours really means a lot to our staff.

We are committed to providing flexible and compassionate care, and your story highlights how our teams work together to make a real difference to our patients’ lives.

Thank you again for your thoughtful message.

Best wishes

Sanisha Renney

Project Support Officer

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