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"The whole experience was amazing"

About: Grantham & District Hospital / General surgery Grantham & District Hospital / Trauma and orthopaedics

(as the patient),

The whole experience was amazing.

From being meet at the door at 7:30pm to being wheeled out to my car at 4:30am the next day . 

Everyone that I was in contact with had a smile on their face , a warm welcome. Nothing was too much trouble. 

From the cleaning lady to the surgeon everyone was so efficient. 

The ward was clean and bright . The food was great . Cups of tea were frequent.

The physios were very thorough and I felt very confident that I would be in a better place now that I have had this procedure done.  

Well done Team Grantham. 

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Responses

Response from Julie Record, Matron, Surgery, United Lincolnshire Hospitals NHS Trust 2 hours ago
Julie Record
Matron, Surgery,
United Lincolnshire Hospitals NHS Trust
Submitted on 11/07/2025 at 12:33
Published on Care Opinion at 12:33


Hi

Thank you so much for sharing your experience with us as it really boosts the staff to know patients have had the best experience we can give.

I will share with the team and theatres as they also play a part in our hub, and I hope you are recovering well. Your story is amazing and yes Team Grantham are as well, I am bias, of course, as their matron but have been here for many years and the care is the best you can have 😊

Please take care

Kind regards

Julie

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