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"Nut allergy test"

About: Royal Hospital for Children (Glasgow) / Outpatient Department

(as a parent/guardian),

My daughter came for a nut allergy test. She was nervous but all of the staff were brilliant. Our appointment was on time with no waiting.

After the skin prick test was done on her arm she became faint and dizzy. The staff at Clinic 2 were brilliant and very quick to respond. They moved her to a side room, gave her water n chocolate and monitored her blood pressure.

I think the staff at clinic 2 are excellent. They reassured my daughter and both myself and her mum. A very good level of care.

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Responses

Response from Mhairi Stirrat, Senior Charge Nurse, Outpatients - Royal Hospital for Children, NHS Greater Glasgow and Clyde yesterday
Mhairi Stirrat
Senior Charge Nurse, Outpatients - Royal Hospital for Children,
NHS Greater Glasgow and Clyde
Submitted on 14/07/2025 at 12:41
Published on Care Opinion at 12:41


picture of Mhairi Stirrat

Dear quebeckg89

Thank you for sharing your feedback about your recent visit to Clinic 2 at the Royal Hospital for Children. We are delighted to hear that your daughter's experience during her nut allergy test was positive, despite her initial nervousness.

It is wonderful to know that our team was able to provide timely and attentive care, ensuring that your appointment was on schedule and that your daughter received the support she needed when she felt faint and dizzy. Our staff's quick response and the measures they took to make her comfortable, such as moving her to a side room, providing water and chocolate, and monitoring her blood pressure, are all part of our commitment to high-quality care.

We are especially pleased to hear that the staff's reassurance and professionalism made a difference for both your daughter and yourselves. Your kind words will be shared with the team at Clinic 2, and they will be encouraged to know that their efforts are appreciated.

Thank you once again for your feedback. We are committed to continually improving our services and ensuring that every patient receives the best possible care.

Warm regards,

Mhairi Stirrat

Senior Charge Nurse

Outpatients Department

Royal Hospital for Children

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