Having two disabling conditions (arm fracture, followed by colorectal disorder) I determined to move toward recovery with good humour. Treatment and ongoing diagnostic procedures were well and respectfully conducted. Despite what excellent specialist clinician described as a very challenging procedure requiring further investigation, her excellent quality of care kept me (and family) in good spirit, and resilient.
Unfortunately, recent alarming, humiliating events at primary care has undermined that resilience. Coping strategies have failed. I feel demotivated - have tried to resume recommended exercises & activities, but have lost heart. Not coping with pain. Fighting spirit is broken. And no, I do not want to pursue any futile exercise in contacting a Practice Manger, which would make things worse.
If those in Primary care receptionists et al would only understand - when a patient is trying their best, it is so easy to discourage, humiliate the patient; and to undermine the prospect of good clinical outcomes.
"Discouraging primary care practices"
About: Gartnavel General Hospital / Orthopaedics (ward 4c) Gartnavel General Hospital Orthopaedics (ward 4c) Glasgow G12 0XH General practices in Greater Glasgow & Clyde General practices in Greater Glasgow & Clyde Golden Jubilee National Hospital / Orthopaedics Golden Jubilee National Hospital Orthopaedics G81 4HX New Stobhill Hospital / Trauma & orthopaedics New Stobhill Hospital Trauma & orthopaedics G21 3UW
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