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"Referral ENT appointment"

About: Royal Hospital for Children (Glasgow) / Ear, Nose & Throat (ward 3b)

(as a parent/guardian),

We had a referral appointed with Dr Astril (Consultant ENT)

Dr Astril showed care, compassion, listened and gave informative but clear advice.

Navigating treatment on behalf of your child is daunting but with the support and knowledge we came away feeling confident and assured in what decision we have to make.

Dr Astril was amazing with our daughter, she introduced herself and made sure she felt included when required but occupied when we discussed the important stuff.

If we had more Dr Astril’s in the medical profession it would be a better place.

Thank you  

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Responses

Response from Callum Lynch, Project Manager, Patient Experience Public Involvement, NHS Greater Glasgow and Clyde 2 months ago
Callum Lynch
Project Manager, Patient Experience Public Involvement,
NHS Greater Glasgow and Clyde
Submitted on 28/07/2025 at 09:15
Published on Care Opinion at 09:15


Dear ENT253

Massive thank you for your feedback and sharing this with us. We really value you taking the time out of your day and sharing these kind words about Astrid. I am so glad you experienced a clear, kind and compassionate time.

Wishing you and your daughter all the best and a huge thank you again.

Callum

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