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"I was very happy with the service"

About: Community Therapy Services / Mid Notts Community Therapy

(as the patient),

The Community therapist came when she said she would and kept us informed about requests made for equipment needed. She was very understanding and kind and very efficient. 

The equipment she arranged made a big difference to my daily living and sleepless nights and her guidance on technique re how to move about and use aides was very helpful. 

The only thing that could have been better was the length of time between referral by the doctor to actually getting an appointment for the therapist - it was several months! 

Once seen, I was very happy with the service. 

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Responses

Response from Helen Hallam, Head of Service, Community Therapy Services, Community Health Services yesterday
Helen Hallam
Head of Service, Community Therapy Services,
Community Health Services
Submitted on 10/07/2025 at 11:59
Published on Care Opinion at 11:59


Thankyou so much for taking the time to post your feedback, and I really pleased to hear that the interventions and equipment proved beneficial.

I am sorry about the length of wait from the time of referral and we are working on reducing those waiting times.

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