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"A remarkable physiotherapist and a truly special person"

About: Adult Health & Support Services / Physiotherapy

(as a relative),

We are writing this with the deepest gratitude and heartfelt appreciation for Physiotherapist Gillian and everything she has done for our family.

Her quick thinking, professionalism, and genuine care quite literally changed the course of our lives. When other professionals overlooked the seriousness of my husband’s condition, she not only took the time to truly listen and investigate, but she also recognised a very rare and serious issue — one that could have left him paralysed. Thanks to her immediate referral to the hospital, he eventually received the urgent care he needed, and we are so incredibly thankful for that.

It’s not just her medical expertise that stands out, but also her kindness. She went above and beyond, even taking the time to check in with us afterwards to see how he was doing. That level of compassion is something we will never forget.

As a family, we simply cannot thank her enough. She is a remarkable physiotherapist and a truly special person. We sincerely hope that her dedication, skill, and empathy are recognised, because people like her make all the difference in the world.

Thank you, Gillian — you are amazing.

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Responses

Response from Alison Peters, Acting Physiotherapy Musculoskeletal Lead, Physiotherapy, South Lanarkshire University Health and Social Care Partnership yesterday
Alison Peters
Acting Physiotherapy Musculoskeletal Lead, Physiotherapy,
South Lanarkshire University Health and Social Care Partnership
Submitted on 10/07/2025 at 17:29
Published on Care Opinion at 17:29


Dear Puppisfx85,

Thank you very much for taking the time to share your experience and kind words about Gillian. It is reassuring to hear that her quick thinking, professionalism, and attention to detail made such a significant difference for your family during a challenging time.

Gillian’s ability to recognise the seriousness of your husband’s condition, especially when others may have overlooked it, is a testament to her skill and dedication. Promptly referring him for urgent medical care undoubtedly had a positive impact on his treatment and recovery. It is also encouraging to hear that she maintained contact afterwards to check on his progress, which demonstrates a level of care beyond what is often expected.

We appreciate you acknowledging both her clinical expertise and her personal approach. Feedback like yours is important and will be shared with her and the wider team. It is always encouraging to know that the efforts of healthcare professionals are noticed and valued by the families they support.

We wish your husband all the best with his ongoing recovery.

Kindest Regards

Alison

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