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"Made it easy to talk about your problem"

About: Gynaecology / Gynaecology Outpatients

(as the patient),

Entered Gynaecology reception and receptionist was lovely. Friendly and informed me I was in good hands. Very reassuring as I was anxious about what was to happen. Leaflets and information prior to visit were factual and appropriate but bit scary.

Soon seen by Sonia and Yvonne her assistant. Both friendly and enabled such a positive environment, professional and explained everything. Really impressed with the understanding of women’s issues. Made it easy to talk about your problem. 

On completion Sonya provided me with suggested treatments and to speak to my GP to prescribe. 

Honestly made an anxious situation very easy. Well done team 

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Responses

Response from NHS Tayside yesterday
Submitted on 10/07/2025 at 12:49
Published on Care Opinion at 12:49


Hi earmarkrr77,

Thank you so much for taking the time to provide this feedback, it is great to hear of your experience from the moment you walked in the door, to the clinic and follow up plan as every part of your journey is important and I am so glad this was a positive and friendly experience.

I will make sure to pass on your feedback to the team, including those mentioned, to enable us to reflect on how we continue to deliver a person centred service for all.

Wishing you all the best,

Martha Collier

Interim Charge Nurse

Gynaecology Outpatients PRI

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