"Porter Support"

Following a diagnostic test, I was waiting to be collected by a porter. Another patient who had come after me, was then collected by a porter. They told the receptionist that they would just take her back and the receptionist agreed to remove her name from the list of people waiting. I understand on occasions there may be clinical needs but it felt inappropriate and not based on clinical need, given the porter made the decision. Also if not always, certainly most of the time when I have been in this area patients have been taken back in order of when they have been brought to the waiting area.