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"Paediatric Allergy Clinic"

About: Altnagelvin Area Hospital / Paediatrics Paediatrics / Ward 16 (Children's Day Case Unit) Paediatrics / Ward 6

(as a parent/guardian),

Dr Cord recently saw my son in clinic. He was so warm and friendly to myself and my son. He automatically eased any tensions my son generally feels when attending clinics or GP. He was so patient with him, very caring and was very respectful of my son's tolerance threshold.

SN McAuley administered the treatment and was very gentle with my son and made the whole process so smooth which my son tolerated so well, much to my surprise.

The test itself  was explained to me well, was so informative and insightful into my son's allergies. Advice and treatment plan was also very informative with written information provided to take home  with me.

Dr Cord also gave myself some insight on my own allergy treatment and advised I seek more treatment from my GP which I was very grateful for and relieved by.

Fantastic staff, very caring, friendly and supportive  to both myself and my son. Great service all round. My sincerest thanks.

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Responses

Response from Yvonne Devenney, Ward Manager, Ward 6 & 16 Children's Altnagelvin ( W&C), WHSCT 2 weeks ago
Yvonne Devenney
Ward Manager, Ward 6 & 16 Children's Altnagelvin ( W&C),
WHSCT
Submitted on 15/07/2025 at 18:41
Published on Care Opinion at 18:41


Dear Serkw88

My name is Yvonne and I am the Ward Manager in the Children's Ward in Altnagelvin.

Thank you for taking the time to post your lovely comments on Care Opinion. I have passed these on the Dr McCord and Michaela and they are delighted to hear you were happy with the care your son received. I wholeheartedly agree with your comment on the great service they provide and it is lovely to hear your appreciation. We value all feedback and strive to make changes to suit the children in our care and their families.

I hope your son, yourself and your family are all well and have a lovely summer.

Kind regards

Yvonne

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