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"I attended to obtain and start prep medication"

About: Barnstaple Health Centre / Barnstaple Sexual Health

(as a service user),

I arrived shortly before my appointment time and was seen promptly and on time by the doctor. The doctor was extremely pleasant throughout, explaining about the medication and carrying out the necessary tests etc. that were needed. I also saw the health advisor who again was very pleasant and reiterated regarding the safe and effective use of prep, including its limitations and side effects.

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Responses

Response from Hannah Hill, Administrator (Northern Services), Sexual Health (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 2 days ago
Hannah Hill
Administrator (Northern Services), Sexual Health (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 09/07/2025 at 14:32
Published on Care Opinion at 14:32


Dear Ryder8469,

Thank you so much for providing lovely feedback. We are pleased to hear that you were seen promptly for your PrEP appointment and the doctor you saw was extremely pleasant throughout. It is great that the medication and necessary tests were explained and carried out during your consultation.

We are thrilled to also hear that the health advisor you saw was very pleasant and discussed the use of PrEP thoroughly.

I will happily pass on your feedback to the team. If you do need to contact us, please do call us on 0300 303 3989 or visit our website https://www.devonsexualhealth.nhs.uk/

Best wishes

Hannah

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