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"About the professional and sympathetic service received"

About: University Hospital Hairmyres / Cardiology

(as the patient),

I had an appointment for a 24 hour ambulatory blood pressure monitor.

I was anxious and not sure what to expect. It was easy to find a parking space which was very helpful.

The staff that attended to me- (John) was very professional and respectful. Took his time to explain what to expect and the next steps. He answered all my questions without making me feel I was asking too many questions. 

I felt less anxious which may have contributed to a reduced blood pressure.

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Responses

Response from Lise Axford, Chief of Nursing, University Hospital Hairmyres, NHS Lanarkshire 4 days ago
Lise Axford
Chief of Nursing, University Hospital Hairmyres,
NHS Lanarkshire
Submitted on 11/07/2025 at 09:52
Published on Care Opinion at 09:52


picture of Lise Axford

Dear correspondencenceek59

Thank you for sharing your feedback regarding the care provided by John in the cardiology clinic. He will be pleased to read that you felt he answered your questions and your anxiety reduced.

Your comments will be shared with John and the wider team

Kind regards

Lise

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