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Team were excellent

Posted By novemberzk76

"Team were excellent"

About: Nightingale Hospital Exeter / South West Ambulatory Orthopaedic Centre

(as the patient),

Had a knee replacement recently at the nightingale.

Team were excellent - kept me informed all the way about what they were doing, how I was doing and next steps. Lots of cups of tea whenever I needed and food arrived quickly after recovery room - great news after fasting! Physio were brilliant - informative and took it all slowly and up and walking in less than 4 hours after operation completed.

Anaesthetist and sedation brilliant - completely unaware 👍🏽

Care started with consultation back in April with Keith - immediate assessment post visit and incredibly well organised pre op - again no waiting and not in 30 minutes! CT scans also well organised

All in all the team and organisation of my knee replacement has been second to none

Thanks so much to all of you - hopefully be back to my old self soon. Thanks so much

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Responses

Response from Sanisha Renney, Project Support Officer - Nightingale Management Team, Nightingale Hospital, Royal Devon University Healthcare NHS Foundation Trust 3 days ago
Sanisha Renney
Project Support Officer - Nightingale Management Team, Nightingale Hospital,
Royal Devon University Healthcare NHS Foundation Trust

Provide project and administrative support to the Nightingale Management Team.

Submitted on 08/07/2025 at 09:14
Published on Care Opinion at 09:14

picture of Sanisha Renney

Dear novemberzk76,

My name is Sanisha and I am the Project Support Officer at Nightingale.

Thank you so much for taking the time to share your experience following your recent knee replacement at the Nightingale. We are delighted to hear that your journey from your initial consultation through to your surgery and recovery was such a positive one.

It's wonderful to know that our team kept you informed every step of the way and that you felt well cared for, whether through timely information, physiotherapy support, or simply a much-needed cup of tea after your procedure. We’ll be sure to pass on your kind words to all the staff involved in your care.

We are currently gathering patient stories to share on our website to help others understand what to expect. If you would be happy to be asked a few more questions about your experience, please do get in touch with us by emailing our enquiries mailbox at rduh.nightingaleexeterenquiries@nhs.net.

Wishing you a smooth and steady recovery.

Kind Regards

Sanisha Renney

Project Support Officer

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