I am so appreciative of the service I have received over many years...the staff I have seen are always kind, courteous, respectful and try to relax you for what can be a very uncomfortable, but rarely painful procedure.
Most staff have got their art off to perfection and I'm often left wondering why others can be so different.
Yes, you should expect some discomfort, after all you're literally being stabbed in the eye, and yes everyone has a day off when they're not so good, however there is one member of staff who seems to continually get it wrong. And going by a chat in the waiting room, I'm not on my own in my experience....I even reported to my specialist last year that if I continued to have that person I'd be refusing to have anymore injections...yes, it was that painful! I don't know how I managed to stay flat on the couch!
Luckily for me my Ophthalmic Specialist wrote that I find the injections uncomfortable on my notes, so I should always ask for extra numbing drops...which I do. But when I had that one person again, a few months back, that made no difference at all. I did try and laugh it off, but I shouldn't need to and my eye hurt for nearly a week after! Luckily I haven't had that member of staff either recently, but another patient I spoke to said it's going to put them off coming...so as much as I'm writing this story for myself I'm also doing it for them.
I also emphasise that there is an abundance of not just good but brilliant members of staff on the Macular Injection Team.
"Macular injection clinic"
About: Royal Devon & Exeter Hospital (Wonford) / Ophthalmology Royal Devon & Exeter Hospital (Wonford) Ophthalmology EX2 5DW
Posted by grandpaf (as ),
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