Text size

Theme

Language

"My family have been through months of hell"

About: Community Clinical Nurse Specialist Team Community Learning Disability services / Falkirk Community Learning Disability Team Community Nursing / District Nursing Forth Valley Royal Hospital / Respiratory medicine

(as a staff member posting for a patient/service user),

My disabled brother was admitted to the Emergency Dept at FVRH last year due to aspirating while having a seizure. On admittance he was scanned and a mass was discovered in his lung and the doctors told my parents that it was lung cancer and he probably wouldn’t survive. He was admitted to B31 later that day. 10 days later my parents, older brother and I were informed by hospital staff that it wasn’t cancer, it was more than likely food stuff which had mixed with his secretions and gathered in his lung during the aspiration. My brother was discharged home 9 weeks later.

On arriving home I noticed that it stated on his RESPECT document which had been completed in the hospital by a doctor with my parents that he had a likely malignancy. District Nurses came in to see my brother and when asked what they had been told re his condition they stated that they had been told he had lung cancer and was basically home to die. At this point he was still really poorly and on constant oxygen therapy. A new palliative care nurse from Strathcarron Hospice came to see my brother. Along with his Community Learning Disability nurse and my parents it was agreed to trial my brother without his oxygen therapy to see how he coped, obviously oxygen was still there if needed. Since that day my brother has had no oxygen therapy as he is maintaining normal SPO2 levels. It was agreed that the Strathcarron nurse and Disability nurse would try and arrange for my brother to have a further scan on his lung to see basically if there was any change.

For months they tried and tried to get this scan arranged, even involving our GP, but nothing was materialising. During this time my brother was continuing to eat, drink, stay out of bed for longer periods and even managed a week in respite to give my parents a much needed break.

However at the start of May this year my mum received a telephone call from a Respiratory Consultant at FVRH apologising because my brother did not have cancer and has never had cancer!! The consultant was apologising for someone else’s massive mistake. Apparently a 2nd MDT review should have taken place before he was discharged. This never happened, if it had then it would probably have been picked up then.

My family have been through months of hell. The toll that this has taken on us all, but especially my elderly parents is indescribable. No family should have to go through this. If it wasn’t for our fantastic Disability Nurse and Strathcarron Nurse pushing for something to get done, then our family would still be under the impression that my brother had cancer.

This is not acceptable from a hospital Like FVRH. If this has happened to us, how many other families has it happened too?

My Care Opinion????

Not good enough, we as a family have absolutely no faith in FVRH whatsoever.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from David Watson, Chief Nurse, NHS Forth Valley yesterday
David Watson
Chief Nurse,
NHS Forth Valley
Submitted on 06/08/2025 at 09:19
Published on Care Opinion at 09:24


Dear learninghz58

Thank you for taking the time to share your concerns regarding the care your brother received at FVRH. I am deeply sorry to hear about the distressing experience your family has endured and I want to acknowledge the significant impact this has had on you all.

Please be assured that we take your concerns extremely serious. You have raised multiple issues regarding communication, diagnosis and care coordination which are deeply concerning to me and do not reflect the standard of care we strive to provide here at Forth Valley Hospital.

To allow me to further review the details of your brother’s case and ensure lessons are learned for the future to prevent such occurrences happening again can I ask you to reach out to Mrs Alison Howitt, Operational Manager by e-mail at: alison.howitt@nhs.scot, this will provide the necessary information to allow us to formally investigate this incident.

Once again, I sincerely apologise for the distress this situation has caused. Your feedback is invaluable in helping us improve our services, and we are committed to learning from this incident.

Kind Regards

Dr David Watson

Chief Nurse for Acute Services

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Marlyn Gardner, NHS Forth Valley yesterday
Marlyn Gardner
NHS Forth Valley
Submitted on 06/08/2025 at 11:17
Published on Care Opinion at 11:30


Dear learninghz58,

Thank you for your feedback. All feedback is welcome and we look to learn and improve when things have not gone well. From the Community Services involved I am sorry to hear that the relationship with the District Nurses was disappointing, I will reflect on this with the nurses involved in your brothers care and ensure we all learn from this feedback.

I am pleased your brother and parents have built a good, strong relationship with the Learning Disability Nurse and Strathcarron Hospice Specialist Nurse who will continue to work with them going forward. This feedback will be passed to these staff as well and is very much appreciated.

Kind regards,

Marlyn Gardner

Learning Disabilities and Complex Care Lead

Falkirk Health & Social Care Partnership

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k