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"Cause me more stress than needed"

About: Talking Therapies Doncaster

(as the patient),

My talking therapist caused me more stress than needed. Thought they was there to help me? And there is no patient confidentiality.

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Responses

Response from Jennifer Mason, Team Manager, Doncaster Talking Therapies, North Lincolnshire Adult Mental Health and Talking Therapies Care Group, Rotherham Doncaster and South Humber NHS Foundation Trust last week
Jennifer Mason
Team Manager, Doncaster Talking Therapies, North Lincolnshire Adult Mental Health and Talking Therapies Care Group,
Rotherham Doncaster and South Humber NHS Foundation Trust
Submitted on 09/07/2025 at 10:10
Published on Care Opinion at 10:10


picture of Jennifer Mason

Hi chamaeleonfb87,

Thank you for contacting us via Care Opinion. My name is Jen, and I am a Team Manager in NHS Doncaster Talking Therapies. I am sorry to hear that you feel more stressed after contact with our service. Please be assured that we take our duty of confidentiality very seriously, and we may share information if we feel someone may be at risk of serious harm. This should have been explained to you at the beginning of your appointment. I would like to look into this for you, please could you contact us on 03000 211556 and request to speak with a Team Manager, or via email rdash.nhsdoncaster-tt@nhs.net.

Kind Regards,

Jen

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