Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

Thanks for listening to me again

Posted By charliefm74

"Thanks for listening to me again"

About: CGL Birmingham / North Hub

(as a service user),

Spent time with my worker Neil.

Thanks for listening to me again.

Although helping others must be rewarding, I imagine it can slo be taxing and take its toll sometimes, thats a lot of negative energy.

We're so lucky to have these services, it is a God send in my life and I'm grateful that there is compassionate people who want to help truly.

Take care till next time.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Lydia Broom, Service User Involvement Lead, The Service User Involvement Team, Change Grow Live Birmingham 2 weeks ago
Lydia Broom
Service User Involvement Lead, The Service User Involvement Team,
Change Grow Live Birmingham

Submitted on 07/07/2025 at 15:31
Published on Care Opinion at 15:31

picture of Lydia Broom

Dear charliefm74

Thank you for getting in touch.

My name is Lydia and I am responsible for listening and responding to people's feedback.

It was so lovely to hear about the kind words you shared about Neil, and I am so glad that you had such a positive experience on the day that you attended. Listening with compassion is one of the most powerful ways to support someone, and it's amazing to know that this has been your experience with Neil.

I have shared your feedback with him and the rest of the team, and it was greatly appreciated!

Wising you all the best for the future - I hope that you achieve everything you set out to.

Thank you once again and take care.

Lydia

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k