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"Execellent care from staff"

About: Trauma & Orthopaedics / Ward 21

(as a parent/guardian),

My son was admitted to Ward 21, Altnagelvin Hospital for elective surgery.  On the day of admission we were shown to his room and a number of different staff introduced themselves and carried out all relevant checks needed for surgery and sign in.  He was kept in overnight (which we did not expect) and the ward were very accommodating and advised that due to his age we could stay overnight and did not need to worry about visiting times.  Every staff member in Altnagelvin Hospital that we dealt with in the two days we were there from nursing staff, students, surgery staff, support services and cleaning staff were all very friendly and in chatting to my 16 year old son on a regular basis and keeping his mood upbeat.  We were well supported and nothing was a bother to any of the staff. 

Thank you for the support and care all the staff showed my son during his stay.

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Response from Roisin Kelly, Ward Manager Elective Trauma & Orthopaedics Ward 21, Acute, WHSCT yesterday
Roisin Kelly
Ward Manager Elective Trauma & Orthopaedics Ward 21, Acute,
WHSCT

look after elective ortho patients and staff

Submitted on 10/07/2025 at 15:12
Published on Care Opinion at 16:14


Dear ospreyce34

My name is Roisin Kelly.I am ward manager of ward 21.Thank you for your lovely care opinion.Staff will be delighted to hear this positive experience I will share with all.I am so proud of everyone they are the best staff I am so happy they looked after your son so well.wishing your son all the best in his recovery

kind regards

Roisin

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