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"Extra clinic at the Mermaid Centre"

About: Royal Cornwall Hospital (Treliske) / Breast surgery

(as a service user),

After my GP discovered a lump in my breast I was put forward to be seen at the Mermaid Centre within a two week time frame. I was given an appointment for four weeks away as they were so busy….Although I felt fine knowing you have a lump can be a little disconcerting …, so I was really happy when they called and said they had added some extra clinic times on and I could be seen sooner. I went recently and all of the staff were really super, very professional, warm and friendly and I felt very well cared for. I hope everyone who needs to be seen within the time frame can be. 

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Responses

Response from Chris Hocking, Patient EDI Officer and Engagement Co Ordinator, Patient Experience, Royal Cornwall Hospital 5 days ago
Chris Hocking
Patient EDI Officer and Engagement Co Ordinator, Patient Experience,
Royal Cornwall Hospital
Submitted on 09/10/2025 at 12:08
Published on Care Opinion at 12:08


picture of Chris Hocking

Hello octoberrk84,

We would like to take this opportunity to thank you for taking the time to share your story with us. It is so heartening to hear of good news stories like this and we will share your experience with the wider team. We really appreciate your kind words.

With all good wishes,

Chris

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