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"A nurse called Amelia from ward 11"

About: General Surgery / Upper GI, Oesophageal and Hepatobiliary Surgery (Ward 11)

(as the patient),

Amelia has delivered exceptional, person centred care throughout my time here. Her professionalism stands out, and her warm smile truly brightens the entire bay. She consistently goes above and beyond for her patients, and I believe she deserves recognition for the outstanding work she does. Amelia is a genuinely kind and compassionate nurse, anyone would be fortunate to have her caring for them.

She has a natural ability to make people feel at ease, even during difficult moments. Her calm and reassuring presence brings comfort not just to patients, but to their families as well. She listens with empathy, treats everyone with dignity and respect, and never lets the pressures of the day affect the quality of her care. It's clear that she takes great pride in her role, and it shows in everything she does.

Amelia is a true credit to the profession, and her dedication, warmth, and kindness make a lasting impression. I feel incredibly grateful to have had her as my nurse.

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Responses

Response from Rosalyn McKinnes, Senior Nurse, General Surgery, NHS Tayside yesterday
Rosalyn McKinnes
Senior Nurse, General Surgery,
NHS Tayside
Submitted on 08/07/2025 at 17:39
Published on Care Opinion at 17:39


Dear KelsN1997

Thank you so much for taking the time to share your experience and the care and compassion that has been shown to you, by a member of our team.

Amelia's kindness and empathy is truly inspiring and demonstrates her ability to communicate and understand the needs of our patients. Sharing this with Amelia and her colleagues, will provide a lasting memory, to inspire others and continue to demonstrate professionalism at its highest standard.

We wish you well in your recovery and once again we are grateful to you for sharing with us your encouraging words.

Senior Nurse, Rosalyn Mckinnes

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