"Well explained"

About: North Devon District Hospital / Oral & Maxillofacial Surgery North Devon District Hospital Oral & Maxillofacial Surgery Barnstaple EX31 4JB

Posted by yellowpb48 (as the patient), 10 hours ago

Had tooth extraction , all went well and no problems at all .
Everything explained well
Worst experience was dentists reception playing loud music which could escape from and reception not helpful.

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tooth extraction

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Jennifer Smallridge

Senior Dental Nurse Maxillofacial & Orthodontics (Northern Services), Maxillofacial & Orthodontics (Northern Services),

Royal Devon University Healthcare NHS Foundation Trust

Submitted on 07/07/2025 at 15:05

Published on Care Opinion at 15:15

Dear yellowpb48
Thank you for taking the time to give feedback after your extraction in our department. I am pleased this went well, with no problems and it is useful to know that we explain things well.
I'm sorry that you found the radio too loud. We have it on to try and support confidentiality within our treatment rooms which are in very close proximity to the waiting room. However we will talk about how we could better balance the need for sound in the waiting room with patient comfort while waiting.
Your feedback has been invaluable in sparking off discussion around this issue, so thank you once again.

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