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Mental Health Services (lack of)

Posted By Boatie

"Mental Health Services (lack of)"

About: Adult Mental Health Community / City North Local Mental Health Team (LMHT)

(as a service user),

As a patient under the mental health team I rang for help, and was told by the duty worker to ring Samaritans. What has happened to mental health services? Utter lack of care. 

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Responses

Response from Jennifer Hambling, Team Leader, AMH LMHT City East (Stonebridge Centre), Nottinghamshire Healthcare NHS Foundation Trust 2 days ago
Jennifer Hambling
Team Leader, AMH LMHT City East (Stonebridge Centre),
Nottinghamshire Healthcare NHS Foundation Trust

Submitted on 09/07/2025 at 10:31
Published on Care Opinion at 10:39

Thankyou so much for your feedback, we appreciate the input and use this to train and improve our services. Our duty line is a mainline for patients with urgent clinical enquiries and our team work hard to ensure patients are signposted to appropriate support. I am sorry that on this occasion it did not feel this way, I hope we can do better for you next time.

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Update posted by Boatie (a service user)

Sadly it’s not the first time I’ve had a similar type of experience. It will be the last though because I will never try to seek help from your services again. I’m not sure why I’m even on your books. My health is deteriorating but at least I know not to ask for help.

Response from Jennifer Hambling, Team Leader, AMH LMHT City East (Stonebridge Centre), Nottinghamshire Healthcare NHS Foundation Trust 2 days ago
Jennifer Hambling
Team Leader, AMH LMHT City East (Stonebridge Centre),
Nottinghamshire Healthcare NHS Foundation Trust

Submitted on 09/07/2025 at 16:30
Published on Care Opinion on 10/07/2025 at 07:52

Hello, if you would like to give me a call I am happy to schedule some time to discuss this with you if you ask for management, alternatively, you can liaise with PALS who will contact me to discuss your needs, thankyou

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