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The epitome of excellence

Posted By Purificacao

"The epitome of excellence"

About: Trauma & orthopaedics / Orthopaedic National Treatment Centre

(as the patient),

I have had Total Knee replacement surgery back in March this year at the National Treatment Centre, Kirkcaldy.

From pre-assessment, right through surgery to my aftercare, I received excellent, exemplary, caring and professional treatment. I cannot praise everyone highly enough.

Mr. Rehman and his Team were very kind and reassuring and I was put at ease right from the start.

This centre is the epitome of Excellence in patient care and treatment. The commitment of all staff members involved is exemplary and highly recommended.

My heartfelt thanks goes out to each one of you.

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Responses

Response from Briony Klos, Senior Charge Nurse, National Treatment Centre, VHK, NHS Fife 2 days ago
Briony Klos
Senior Charge Nurse, National Treatment Centre, VHK,
NHS Fife

Submitted on 09/07/2025 at 13:18
Published on Care Opinion at 13:18

picture of Briony Klos

Hello,

Thank you for taking the time to provide this lovely feedback, regarding your recent stay at the National Treatment Centre Ward. It is great to read about your experience and how this has been a positive one. All patient feedback is valuable for our service, as this allows our team to adapt our practice to strive for clinical excellence.

I am pleased to know that you felt the care provided was exemplary and staff were caring and professional throughout your journey. Attending for surgery can be very daunting. Therefore, I am glad you felt reassured and were treated with kindness, which helped to reduce these nerves.

I will inform Mr Rehman and the NTC team of your kind words. I am sure they will delighted with your comments, thank you.

I hope you are recovery well, following your knee replacement.

Take care,

Briony Klos

Senior Charge Nurse

National Treatment Centre Ward

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