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"Extremely impressed with the care received"

About: Robert Jones & Agnes Hunt Orthopaedic Hospital / Midlands Centre for Spinal Injuries

(as a relative),

Attended outpatients clinic with my father recently it was his second attendance at the hospital but my first accompanying him.

I myself have worked within the NHS for many years. Both myself and my father were extremely impressed with the care he received which went above and beyond in regards the treatment received by the consultant, Mr Brown, who showed a professional caring response and explained in detail the way forward in my father's care plan.

I was also impressed with the staff and volunteers who were friendly helpful and kind. The hospital was of a high standard in cleanliness and also noted to be well maintained. 

Thank you for such a positive experience and for the exemplary care provided. The NHS attitude best.

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Responses

Response from Kayleigh Aris, Clinical Governance Admin Assistant., The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust last month
Kayleigh Aris
Clinical Governance Admin Assistant.,
The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust
Submitted on 10/07/2025 at 13:18
Published on Care Opinion at 16:13


Thank you very much for taking the time to provide us with feedback regarding your recent experience at The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust.

It is most encouraging for the Trust to receive comments acknowledging the quality of care provided at the hospital and staff very much appreciate comments and feedback, I will now forward them onto all those you have mentioned for their attention.

Your compliments are invaluable to us as we constantly strive to continue to improve services at the RJAH Orthopaedic Hospital NHS Foundation Trust.

Once again, many thanks for your comments.

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