"Having recent surgery for DCIS"

I had surgery for DCIS. I just want to say that the treatment I received, from the staff in the pre-op section to the surgical team (my surgeon Mr Simpson, the anaesthetist Eimear) and all of the other members in After Care, was exemplary. Everyone explained my surgery to me in clear terms and were very respectful and extremely kind.

My only negative comment would be, that when I arrived at the hospital at the requested appointment time of 07.30 there was absolutely no-one at reception to tell me where to go and it was only when a member of the medical staff appeared that he could direct me. Also, (2 negative comments), is it really necessary to have to answer the same (lengthy) questions five times? Such a waste of time. Surely these questions and answers are logged into the patient’s medical record and can therefore be accessed quite clearly, either by your name or H&C number?