"Finding out I was diabetic"

I made a request for my monthly repeat prescription as I have done for many years.

My appointment was deleted and my account was deactivated, when I called to resolve the issue I as told that I am high risk due to being diabetic they can not accept me and I should sign up to a local GP practice

I was not aware I was diabetic, this is the first I have heard of this diagnosis over the phone from a helpdesk employee.

I was given no warning, no transition period, no support for my medication.

I have been told what I can only assume is a number of lies over the phone and am in shock as I am unable to even confirm what type of diabetic I apparently am as they have completely disabled my account.