Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

Great service and lovely staff

Posted By phasehs58

"Great service and lovely staff"

About: Lanarkshire Community Services / Audiology

(as a relative),

Audiology drop off service. Hearing aids serviced for my dad without him having to attend in person, he’s 94yrs of age and registered blind. Dropped them off in the morning and collected them in the afternoon. Tubes changed, cleaned and new batteries. Great service and lovely staff. Thank you. 

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Joanne Lydon, Deputy Head of Service, University Hospital Wishaw, NHS Lanarkshire yesterday
Joanne Lydon
Deputy Head of Service, University Hospital Wishaw,
NHS Lanarkshire

Submitted on 08/07/2025 at 09:34
Published on Care Opinion at 09:34

picture of Joanne Lydon

Dear phasehs58,

Thank you so much for your kind comments about our drop-off service. We're so pleased to hear that your father's hearing aids were taken care of promptly and that the process was smooth and convenient for you both.

We always aim to make things as easy as possible, and we're delighted that you found the team helpful and supportive. I’ll be sure to share your feedback with the staff—it will mean a lot to them.

Wishing you and your father all the very best, and please don’t hesitate to get in touch if we can help again in the future.

Kind Regards

Joanne

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k