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My experience at Redditch Dental Services

Posted By betafh84

"My experience at Redditch Dental Services"

About: Children, Young People and Families and Specialist Primary Care / Worcestershire Community Dental Service

(as a service user),

I feel an overwhelming urge to tell my experience I had at Redditch community dental  clinic. . As soon as went into the clinic and booked in I was made to feel very welcome, as this was my first time at the clinic I didn’t know what to expect, and because I use a wheelchair  I was unsure about seeing the dentist. But as soon as I went into the room I was made to feel very comfortable. The dentist and dental nurse were so friendly, caring, very understanding of my situation.

In the whole of my life I have never been treated so well, I felt that the dentist and nurse had read everything about my self , which has never happened in the past. This made me feel so at ease. Everyone was so kind and helpful. I can’t think of anything  negative to say about my experience, instead I just want to say what a wonderful dental clinic it is.

Thank you all for being amazing and caring. I will never forget your kindness, and I would never want to go to any other dental practice.

THANK YOU all from the bottom of my heart.

        With kind regards. x

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Responses

Response from Rachel Wakley, Business Manager, Worcestershire Community Dental Service, Herefordshire and Worcestershire Health and Care Trust 3 days ago
Rachel Wakley
Business Manager, Worcestershire Community Dental Service,
Herefordshire and Worcestershire Health and Care Trust

Submitted on 08/07/2025 at 10:55
Published on Care Opinion at 10:55

Thank you for taking the time to share your experience at Redditch Community Dental Clinic. Your kind words truly mean a great deal to the whole team.

We are so pleased to hear that from the moment you arrived, you felt welcomed and supported, especially as this was your first visit and you had understandable concerns. It’s heartening to know that the team at our Redditch Clinic were able to make you feel so comfortable, understood, and cared for.

Your feedback about how well the team prepared and responded to your individual needs is incredibly encouraging. We aim to provide patient-centred care for everyone who attends our service, and it's rewarding to know that this had such a positive impact on your experience.

We’ll ensure that your lovely comments are shared with the entire team at Redditch. Knowing we made a lasting difference will means the world to them.

Thank you once again for your heartfelt message.

With kind regards and best wishes,

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by betafh84 (a service user)

My first time at this dentist appointment was wonderful I thank you all for your support and kindness.

Thank you so much, it means a lot me.

Response from Rachel Wakley, Business Manager, Worcestershire Community Dental Service, Herefordshire and Worcestershire Health and Care Trust yesterday
Rachel Wakley
Business Manager, Worcestershire Community Dental Service,
Herefordshire and Worcestershire Health and Care Trust

Submitted on 10/07/2025 at 12:43
Published on Care Opinion at 12:43

You're very welcome 😊

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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