"Told us what we already know"

About: Community Services (Adult Physical Health) / Doncaster Enhanced Care Home Response Community Services (Adult Physical Health) Doncaster Enhanced Care Home Response DN4 8QN

Posted by aquilarf65 (as a service user), 3 months ago

They came out to look at care plans and told us what we already know and things we need done don't get done!

More about:

care plans

Do you have a similar story to tell?

Responses

Ryan Smedley

Team Lead, Enhanced Care Home Team,

ROTHERHAM DONCASTER AND SOUTH HUMBER NHS FOUNDATION TRUST

Submitted on 22/07/2025 at 18:47

Published on Care Opinion on 23/07/2025 at 06:53

Thank you for sharing your experience with the Enhanced Care Home Team.
I’m really sorry to hear that the visit felt unhelpful and that the concerns you raised remain unresolved. This isn’t the experience we want anyone to have.
Our aim is to ensure that all input leads to meaningful, proactive action — not just the repetition of known issues. I appreciate how frustrating it can be when things feel like they aren’t moving forward.
Please do get in touch via the email below if you’re happy to share more about what’s outstanding so we can follow this up and ensure the right support is in place.
Take care,
Ryan A. Smedley
Team Lead - Enhanced Care Home Team
Email: R.Smedley@nhs.net

{{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Was this response helpful? Yes | No
Thank you for your feedback.
See more responses from Ryan Smedley

Navigation
Shortcut Help	?
Go to Home	g + h
Go to Tell Your Story	g + t
Go to About Us	g + a

Text size

Theme

Language

Told us what we already know

"Told us what we already know"

Responses

Keyboard Shortcuts

Opinions
Next Response	j
Previous Response	k