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Excellent care and service

Posted By leoyr75

"Excellent care and service"

About: University Hospital Hairmyres / Elective Orthopaedics (Ward 7)

(as the patient),

Full left Hip replacement - anxious. Received excellent care and service from all the staff at Hairmyres Hospital.

More about:
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Responses

Response from Eileen McGinley, Improvement Advisor, Quality Directorate, NHS Lanarkshire 3 days ago
Eileen McGinley
Improvement Advisor, Quality Directorate,
NHS Lanarkshire

assists with admin of Care Opinion in NHS Lanarkshire. requires access to all NHS Lanarkshire stories

Submitted on 08/07/2025 at 17:10
Published on Care Opinion at 17:10

Hi leoyr75, thanks for posting about your experience in UHH, Ward 7.

It's great to hear you had excellent care and service. I'll pass on your comments to the team and I'm sure they will be delighted by your kind words.

Regards

Eileen

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Response from Kay Fahey, Interim senior nurse surgical and critical care , surgical and critical care, NHS Lanarkshire 3 days ago
Kay Fahey
Interim senior nurse surgical and critical care , surgical and critical care,
NHS Lanarkshire

Submitted on 08/07/2025 at 17:58
Published on Care Opinion on 09/07/2025 at 06:30

Hello Leoyr75

Thank you for your feedback.

Our team in ward 7 UHH will be pleased to hear that you had a positive expereince during your stay with us and that the team managed to ease your anxieties.

I will ensure the team recieve your feeback and wish you a speedy recovery

Best wishes

Kay

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Response from Karen Baird, Elective Orthopaedics, NHS Lanarkshire 2 days ago
Karen Baird
Elective Orthopaedics,
NHS Lanarkshire

Submitted on 09/07/2025 at 17:34
Published on Care Opinion on 10/07/2025 at 07:53

Hi

Thank you very much for taking the time to give us your feedback, its greatly appreciated.

I will pass your kind words on to the team, they will be pleased to hear you had a positive experience and recieved excellent care.

We hope you have a speedy recovery.

Warm regards

Karen

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