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"Nothing but kindness, helpfulness and consideration"

About: General practices in Fife

(as a service user),

I phoned Crossgate Medical Practice (Fife) for help and advice, both the receptionist Jackie and the lady on the phone were very kind and helpful. The lovely lady on the phone checked the information I gave her and arranged an appointment for me the for the afternoon.  The Doctor my appointment was with (Dr.Campbell) was so kind, considerate and helpful. I never expected to get an appointment even though I felt I needed an appointment because Dr's surgery's are always so busy. I have experienced nothing but kindness, helpfulness and consideration as a patient. 

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Responses

Response from Shelley McBain, Interim Service Manager, Primary & Preventative Care, Fife Health & Social Care Partnership 2 weeks ago
Shelley McBain
Interim Service Manager, Primary & Preventative Care,
Fife Health & Social Care Partnership
Submitted on 08/07/2025 at 08:57
Published on Care Opinion at 08:57


picture of Shelley McBain

Hello VARob

My name is Shelley McBain and I am the interim Service Manager for Primary Care. Thank you for taking the time to leave this lovely feedback for Crossgates General Practice and that it was such a positive experience for you. I will ensure that this is passed onto the practice, in particular Jackie and Dr Campbell.

Thank you again, and take care

Shelley

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