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Great 19 week scan experience!

Posted By phoenixnc89

"Great 19 week scan experience!"

About: Royal Jubilee Maternity services / Maternity care

(as the patient),

Had my 19-week scan at the RJMH, Belfast, recently for my third baby. It’s always a daunting scan as there’s the fear of being given bad news. I had good experiences with my previous babies, however this one was very good and deserves complimenting. The Radiographer, Christopher, was reassuring throughout the scan, pointing out my baby's body parts and explaining how everything looked to be developing as it should. I felt like he put a lot of effort into explaining things and his friendly nature totally put me at ease. After my scan I shared my photo with a friend who recognised his name and also commented on how good he had been at her scan too!  

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Responses

Response from Susanne Thomas O'Boyle, Lead Midwife Continuity of Midwifery Carer, Royal Jubilee Maternity Hospital, Belfast Health and Social Care Trust 3 months ago
Susanne Thomas O'Boyle
Lead Midwife Continuity of Midwifery Carer, Royal Jubilee Maternity Hospital,
Belfast Health and Social Care Trust

Submitted on 11/07/2025 at 11:13
Published on Care Opinion at 11:13

picture of Susanne Thomas O'Boyle

Dear Phoenixnc89,

Thank you for taking the time to feedback about your experience at your 19 week scan.

Fetal anomaly scans can have such mixed emotions particularly around the fear of receiving bad news. I will share your positive experience with the sonography department to ensure that Christopher receives this lovely feedback.

I wish you well in your ongoing pregnancy and once again thank you for sharing such kind words about your experience with your radiographer Christopher.

Kind Regards,

Susanne

Lead Midwife

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Response from Gary Burke, Imaging Service Improvement Manager/Interim Imaging Site Lead Mater Infirmary Hospital/Musgrave Park Hospital, Imaging Service Improvement/Imaging Service, Belfast Health and Social care Trust 2 months ago
Gary Burke
Imaging Service Improvement Manager/Interim Imaging Site Lead Mater Infirmary Hospital/Musgrave Park Hospital, Imaging Service Improvement/Imaging Service,
Belfast Health and Social care Trust

Submitted on 19/08/2025 at 18:19
Published on Care Opinion at 18:19

Dear Phoenixnc89,

My name is Gary Burke, and I am the interim Imaging Service Manager at Belfast Trust.

Like Susanne, I would like to thank you for taking the time to share your positive experience following your 19-week scan with Christopher our Sonographer.

Your kind words about his professionalism, clear communication style, and the way he put you at ease is greatly appreciated. Feedback like yours is invaluable and I will ensure that Christopher is made aware of the great impression he left on you.

I am so pleased you took the time to leave your feedback and I wish you well in your ongoing pregnancy.

Best wishes,

Gary

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