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"ICU Clinic"

About: Craigavon Area Hospital / Intensive Care Unit

(as a carer),

I would just like to thank Edel and all the staff in the ICU clinic as well as the ward. My son had a long stay in ICU at the start of the year and he could not have had anymore care and commitment to his recovery than from this staff team. Recently we went back to the clinic and again he was embraced in the hug of their care and desire to see him get back to himself. While ICU is a ward nobody strives to be in, it is heartening to know that when the worst happens there is a committed, caring and supportive team there who will fight to get you through it. 

Not only did they provide that care and attention to our son but also to us, at the worst time in our lives their care and support got us through. Now 3 months on they are still providing support and care. Words will never express our gratitude to every member of this team. 

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Responses

Response from Jo Percival, Ward Manager, Intensive Care Unit, Surgery and Clinical Services Directorate, Southern Health and Social Care Trust 2 months ago
Jo Percival
Ward Manager, Intensive Care Unit, Surgery and Clinical Services Directorate,
Southern Health and Social Care Trust

ICU Ward Manager

Submitted on 29/07/2025 at 15:59
Published on Care Opinion on 30/07/2025 at 07:49


Thankyou so much for your kind words regarding the ICU Team. It is so reassuring to hear that you felt well supported and cared for during your son's admission, and that you continue to feel cared for through the staff at the follow up clinic. I will be sure to pass on your kind words to all of the ICU team, and especially to Edel and team in the follow up clinic.

Again- thankyou for taking the time to post such positive feedback via Care Opinion. It really encourages the staff in their efforts to ensure they are performing their job to the highest standard of care.

Kind Regards

Jo Percival

ICU Ward Sr

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