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"We have received a lot of support"

About: Dementia and Older Persons Mental Health / West Memory assessment service Team

(as a staff member posting for a carer/relative),

My mother-in-law has moved in to live with us, and we've started to recognise that her memory was beginning to decline. Now that she's living with us, we thought it would be good to verify our concerns, as we sensed her memory was slipping.

The service we received was excellent. We learned about her diagnosis, which came with a wealth of information and advice, including contact information and resources for further help and support.

She seemed tired from the assessment and struggled with some questions. However, the nurse was very kind, spoke with us, and gave her a break. He then had a 1-1 conversation with her and explained everything.

Following the appointment, the diagnosis came through quickly. If only we had a magic medication to prevent her memory from getting worse, but we know this is only the beginning of the journey. Still, we have received a lot of support and gained a deeper understanding after visiting the service.

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Responses

Response from Jodie Ley, Cornwall Partnership NHS Foundation Trust yesterday
Jodie Ley
Cornwall Partnership NHS Foundation Trust
Submitted on 04/07/2025 at 17:19
Published on Care Opinion at 17:19


Thank you for this feedback, which is always of value to us as a service. We are pleased that you had a positive experience and as a result feel better able to support mum.

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