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I was made feel comfortable & at ease

Posted By MMay

"I was made feel comfortable & at ease"

About: Whiteabbey Hospital / Pre-Assessment Unit

(as the patient),

I saw two nurses, one called Gemma who took my temperature, blood pressure, weight, height & checked my heart. A second called Teresa who discussed my current medication & also which medications & herbal remedies used that have to be taken into consideration for my Hysteroscopy Day Procedure. With both nurses I was made feel comfortable & at ease. All conversations were relaxed & easy. I found both people to be kind & generous with their time. 

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Responses

Response from Marie Devlin, Manager Pre Assessment Unit, Antrim & Causeway, Surgical and Clinical Services, NHSCT yesterday
Marie Devlin
Manager Pre Assessment Unit, Antrim & Causeway, Surgical and Clinical Services,
NHSCT

Submitted on 03/07/2025 at 12:49
Published on Care Opinion at 12:49

Hi MMay,

My name is Marie Devlin and I am the manager of the pre -op assessment team. Thank you so much for the positive feedback about your experience at our dept. We try to ensure all our patients have a positive experience with us and we really appreciate you taking the time to let us know how you found it.

I will pass on your kind compliments to Gemma and Teresa who I know will be delighted.

I wish you well with your pending surgery and a speedy recovery

.

Marie

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