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Fast and efficient

Posted By Rebeccam25cw

"Fast and efficient"

About: University Hospital Monklands / Day Surgery

(as a parent/guardian),

My son got his tonsil removal surgery date a lot sooner than we expected. Pre-op assessment via video link and surgery a week later - fast and efficient.

Every member of staff has been wonderful, caring, compassionate and helpful.

Thank you.

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Responses

Response from Eileen McGinley, Improvement Advisor, Quality Directorate, NHS Lanarkshire 5 months ago
Eileen McGinley
Improvement Advisor, Quality Directorate,
NHS Lanarkshire

assists with admin of Care Opinion in NHS Lanarkshire. requires access to all NHS Lanarkshire stories

Submitted on 08/07/2025 at 18:35
Published on Care Opinion at 18:35

Hi Rebeccam25cw, thank you for sharing your story about your son's surgery.

It's really great to hear about when things go well for our patients. I'll be sure to pass on your comments to the team who I'm sure will be delighted to hear that their care and compassion made a difference to you and your son.

Regards

Eileen

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