"Staff were excellent"

About: University Hospital Wishaw / Emergency Department University Hospital Wishaw Emergency Department ML2 0DP

Posted by overprotective mother (as the patient), yesterday

Attended Accident and Emergency recently after being told to by NHS 24. Staff on triage were excellent, as were the staff in A&E. Was seen relatively quickly and treated very well. Thank you to the staff on duty

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Julie Coyle

Senior Nurse - Emergency Care, University Hospital Wishaw,

NHS Lanarkshire

Submitted on 03/07/2025 at 16:35

Published on Care Opinion at 16:35

Dear overprotective mother,
Thank you so much for your thoughtful message. We're truly grateful you took the time to share your experience following your recent visit to our Emergency Department.
It’s wonderful to hear that you felt well cared for by our triage and A&E teams. Your kind words mean a great deal to the staff, and I will be sure to pass on your thanks to everyone who was on duty that day.
Wishing you continued good health, and please don’t hesitate to get in touch if you need anything further.
Warmest regards,
Julie.

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