The staff member that seen me made sure to explain each step that she was taking and what they were being done for. She was understanding and answered any queries I had about the tests being done. She also helped out with my anxiety towards the eye drops being used and explained how they would feel in a relatable way so that I would know what to expect.
Other staff members were also kind and provided and easy and relaxed experience.
I left the macular unit feeling satisfied with the service and fully understand what is to happen next with the results they gathered.
"Helpful and kind staff"
About: Mater Hospital / Macular Unit Mater Hospital Macular Unit BT14 6AB
Posted by averyhappyperson6396 (as ),
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