"Poor service for weight-managent "

For me, the 12-week weight management programme was very poor. Staff read.aloud from a PowerPoint presention (one staff was unfortunately Dyslexic and struggled through it). Not dynamic. Little interaction. Full of weight-loss dogma and doctrine with no room for nuance, discussion, personal circumstance, or discussion of modern science-based evidence on the topic. Little continuity of staff (someone different most times). Staff arrived stressed and harried and were often unsure what session they were running. Overall, it was dull, unengaging, taught old information not backed by current science. It might have been useful for someone who loves sitting and being read to from a PowerPoint and has never before thought about how food and lifestyle affect their weight.

For everyone else, it's likely to be dull, tedious, old-hat and teaching grandma to suck eggs.

Emailing with the service has also been like pulling teeth.

Your mileage may vary.